Customer Support: 0330 113 9147
How to speak with a Digostics Customer Support representative.
See all articlesGeneral queries
General questions about the GTT@home home-test and what is involved.
- I want to learn how a patient completes a GTT@home test.
- I want to learn more about Digostics.
- I want to know if using GTT@home will be painful for the patient.
System Assistance
Performing changes to, or within, the Digostics' system.
- I have forgotten my username and/or password.
- I need more training on the Digostics portal.
- I need to add new clinical users to the portal.
Video User Guides
Accessing English and Non-English Language Video Guides.
- I want to view GTT@home instructional videos.
- I want to view the GTT@home non-English language instructional videos and associated patient landing pages.
Languages
Alternative, non-English language, versions of test-kits and user instructions.
- I need test-kit instructions in another language.
- I need GTT@home Bengali language test instructions.
- I need GTT@home Farsi language test instructions.
Test scheduling
To confirm, change or cancel a patient's test date.
- I want to cancel or change the date of my patient's test.
- I want to learn when in the day a patient should take their test.